Device Management & Switching Computers
Alpha Quant Pro accounts support a defined number of desktop devices based on the active plan.
1. How Device Access Works
- Sign in on a supported Windows computer to use Alpha Quant Pro.
- If your account has an available device slot, the new computer is added automatically.
- Default allowances are Standard: 1, Pro: 1, and Max: 5 devices.
- If you reach the limit, remove an old device from the dashboard before adding another.
- When paid access ends, the account returns to its available Standard access where applicable.
2. Checking Bound Devices
Visit your account dashboard to see all bound devices:
- Go to alphaquantpro.com/dashboard
- Log in with your account
- Navigate to Account or Devices settings
- You will see a list of all currently bound devices
Each device shows:
- Device name (e.g., "DESKTOP-ABC123")
- First bind date
- Last active date
- Current status (Active / Inactive)
3. Binding a New Device
Step 1: Unbind an Old Device (if at limit)
If you have reached your device limit, you must unbind one old device first:
- Go to your account dashboard
- Find the device you want to remove
- Click Unbind or Remove
- Confirm the action
Step 2: Install on New Computer
- Download the latest Alpha Quant Pro installer from alphaquantpro.com
- Install and run the application
- Log in with your existing account
- The new device will automatically bind to your account
4. Unbinding / Replacing a Device
You can unbind a device from your account dashboard. Common reasons:
- Upgraded your computer
- Replaced a hard drive / motherboard
- Retired an old device that should no longer occupy a slot
Device Allowances
- Standard: 1 device by default.
- Pro: 1 device by default.
- Max: 5 devices by default.
- Your dashboard shows the current allowance for your account.
To switch when the account is already at its limit:
- Remove the old device from the dashboard.
- Install and log in on the new computer.
- The new computer will use the available device slot.
5. Troubleshooting
"Device limit reached" error?
- You already have the maximum number of devices bound.
- Go to your dashboard and unbind old/unused devices first.
Unbind button not working?
- Make sure you are logged into the correct account.
- Try refreshing the dashboard page.
- If the issue persists, contact support.
New computer can't be added?
- Confirm you are signed in to the correct account.
- Check the current device allowance and remove an old/unused device if the account is at its limit.
- If the issue persists, contact support.
Old computer still shows as active?
- It may take a few minutes for the unbind to take effect.
- Restart Alpha Quant Pro on the new device after unbinding.